Legal notice

Legal Disclaimer

Last Updated: July 31, 2026

Welcome to HOT DOLPHIN. This Legal Disclaimer explains important legal information regarding your access to and use of our website, products, and services. By visiting our website or placing an order, you acknowledge that you have read, understood, and agreed to the terms outlined below, together with our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy.

1. Business Information

  • Store Name: HOT DOLPHIN

  • Operating Company: Ascend Global INC

  • Business Address: 978 Tommy Munro Dr, Biloxi, MS 39532, United States

  • Customer Support Email: support@hotdolphin.shop

  • Customer Service Phone: +1 (405) 225-0612

2. Website Content

We strive to ensure that all information published on the HOT DOLPHIN website—including product descriptions, dimensions, materials, colors, pricing, images, specifications, promotions, and availability—is accurate and up to date.

However, occasional typographical errors, technical inaccuracies, or omissions may occur.

HOT DOLPHIN reserves the right to correct errors, update information, modify product details, or cancel orders affected by inaccurate information before shipment without prior notice.

If payment has already been collected, customers will receive a full refund for any cancelled order.

3. Product Representation

HOT DOLPHIN offers a wide range of toys and entertainment products, including remote control vehicles, electronic pets, educational building sets, plush toys, action figures, and other play items.

We make every effort to display our products as accurately as possible.

However, actual product appearance may vary slightly due to:

  • Monitor or mobile device display settings;

  • Lighting conditions during photography;

  • Material texture and finishing;

  • Manufacturing tolerances;

  • Variations in colors, prints, or fabric patterns in mass production.

Minor differences in color, texture, size, or packaging design shall not be considered product defects.

4. Product Use

HOT DOLPHIN products are designed for personal, educational, and entertainment use.

Customers are responsible for using products according to their intended purpose and age recommendations, and following any safety or care instructions provided with the product.

Improper use, excessive force, unauthorized modifications, misuse, or failure to follow safety and care instructions may affect product performance and may limit eligibility for returns or warranty consideration where applicable.

5. Pricing & Promotions

All prices displayed on the HOT DOLPHIN website are shown in U.S. Dollars (USD).

We reserve the right to:

  • Correct pricing errors;

  • Modify promotional offers;

  • Change product prices;

  • Limit promotional quantities;

  • End promotions or discounts at any time without prior notice.

Discount codes cannot be combined unless specifically stated.

6. Orders & Payment

Submitting an order does not constitute final acceptance.

Orders are accepted only after payment has been successfully verified and the order has entered the fulfillment process.

HOT DOLPHIN reserves the right to refuse or cancel any order for reasons including, but not limited to:

  • Suspected fraudulent activity;

  • Payment verification failure;

  • Inventory limitations;

  • Pricing errors;

  • Violation of our Terms of Service.

Payments are securely processed through trusted third-party payment providers.

HOT DOLPHIN does not store customers' complete payment card information.

7. Shipping Disclaimer

Estimated shipping times are provided for reference only and are not guaranteed delivery dates.

While HOT DOLPHIN works with reliable shipping partners, we are not responsible for delays caused by circumstances beyond our reasonable control, including:

  • Carrier delays;

  • Severe weather;

  • Natural disasters;

  • Government actions;

  • Transportation interruptions;

  • Labor disruptions;

  • Other unforeseen events.

We will make reasonable efforts to assist customers with shipment tracking and carrier-related issues.

8. Returns & Refunds

Returns, exchanges, and refunds are governed by our separate Return & Refund Policy.

To qualify for a return, products generally must be:

  • Returned within the applicable return period;

  • Unused and in original condition;

  • Free from damage, stains, or excessive wear;

  • Returned with original packaging whenever reasonably possible.

Return eligibility may vary depending on product condition and applicable consumer protection laws.

9. Intellectual Property

All content available on the HOT DOLPHIN website—including logos, product photographs, graphics, illustrations, text, videos, website design, software, and other digital materials—is owned by HOT DOLPHIN or licensed to us.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

Unauthorized use may result in legal action under applicable intellectual property laws.

10. Privacy

Your privacy is important to us.

The collection, storage, and use of personal information are governed by our Privacy Policy.

HOT DOLPHIN does not sell customers' personal information.

Information may be collected for purposes including:

  • Processing orders;

  • Providing customer support;

  • Preventing fraud;

  • Improving website functionality and customer experience.

11. Limitation of Liability

To the fullest extent permitted by applicable law, HOT DOLPHIN shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.

Nothing in this Disclaimer excludes liability that cannot legally be excluded under applicable United States law.

12. Force Majeure

HOT DOLPHIN shall not be responsible for delays or failures caused by events beyond our reasonable control, including but not limited to:

  • Natural disasters;

  • Floods;

  • Fires;

  • Severe weather;

  • Government restrictions;

  • War;

  • Terrorism;

  • Cybersecurity incidents;

  • Internet outages;

  • Transportation interruptions.

Where possible, affected customers will be notified promptly.

13. Third-Party Services

Our website may contain links to or integrate services provided by third-party companies, including payment processors, shipping providers, analytics services, and marketing platforms.

HOT DOLPHIN does not control and is not responsible for the content, privacy practices, or security of third-party services.

Your use of third-party services is subject to their own terms and policies.

14. Changes to This Disclaimer

HOT DOLPHIN reserves the right to update or revise this Legal Disclaimer at any time.

The latest version will always be available on this page with the updated "Last Updated" date.

Continued use of our website after revisions constitutes acceptance of the updated Disclaimer.

15. Governing Law

This Legal Disclaimer shall be governed by and interpreted in accordance with the laws of the State of Mississippi, without regard to conflict of law principles.

Any disputes arising from the use of our website or services shall be resolved in the state or federal courts having jurisdiction in Harrison County, Mississippi, unless otherwise required by applicable law.

16. Contact Us

If you have any questions regarding this Legal Disclaimer or our services, please contact us.

HOT DOLPHIN
Ascend Global INC
978 Tommy Munro Dr
Biloxi, MS 39532
United States

Email: support@hotdolphin.shop
Phone: +1 (405) 225-0612